Return policy

RETURN AND REFUND POLICY

BEFORE PURCHASING GOODS / SPARE PARTS FROM US PLEASE CAREFULLY SELECT ITEMS AND QUANTITY OF ITEMS NEEDED AS WE DO NOT ENTERTAIN ANY TYPE OF RETURN. ONCE GOODS ARE DELIVERED TO CUSTOMER’S LOCATION. MOREOVER, IF GOODS / SPARE PARTS ONCE REACHED AND DELIVERED TO CUTOMER’S LOCATION, NO RETURN AND REFUND WILL BE ENTERTAINED.

IN CASE OF ANY ITEM HAVING WARRANTY, AND IF SEAL FOUND BROKEN THEN WARRANTY OF ITEM WILL NOT BE PROVIDED AND NO RETURN OR REFUND WILL BE ENTERTAINED.

 

NO RETURN AND REFUND WILL BE GIVEN IF ITEM GET DAMAGE IN SHIPMENT OR TRANSPORTATION PROCESS.

CANCELLATION POLICY

INCASE, IF PERSON BY MISTAKENLY ORDERS AN ITEM, THEN HE / SHE CAN CANCEL THE ORDER WITHIN 1 DAY OR 24 HOURS AFTER THIS TIME PERIOD, WE WILL START THE PROCESS OF DISPATCHING AND SHIPMENT TO CUSTOMER’S LOCATION.

 

AFTER 24 HOURS OR A DAY, CUSTOMER CANNOT CANCEL THE ORDER AS DISPATCHING AND SHIPMENT PROCESS WILL BE STARTED BY OUR COMPANY.

FOR MORE INFORMATION, PLEASE CONTACT US ON support@evprimespares.com